Clone Files Checker Mac FAQs

Clone Files Checker crawls through the contents of the selected area of your Mac by making use of smart and purpose-built algorithms that go deep down into the architecture of each and every single file and come up with picture perfect results in a flash. The whole procedure is designed in such a manner that you will have to provide a minimal amount of input, with the results speaking for the hard work we’ve put in for a long time into this flagship project of ours.

We have made every effort to include as many questions as possible over here. We also have in place, plans to add up more questions to this repository that we deem will be beneficial to a large number of users. These questions can be extracted from (however not limited to) the queries we receive through the Support Form as well as our Customer Support email address, which is support@clonefileschecker.com. All kind of queries/ observations/ suggestions are (and will always be) welcome.

What is this software program about in a nutshell?

Clone Files Checker scans for any duplicate data on your Mac and then you get the choice of either deleting the duplicates or moving them up to a folder of your choice.

Is it possible to scan multiple locations in a single scan?

Yes, you can opt to add as many folders, drives or even external drives as you want in a single scan.

Can I exclude a subfolder from a scan? If yes, can I do so easily?

Absolutely. You can simply add up the scan target folders etc via the Include for Scan tab. The tab next to it, the Exclude from Scan tab, does exactly what it states. Any folder etc added over here gets totally excluded from the scan.

Can I limit the scan with regards to File Types and/ or File sizes?

Yes, this is exactly what you optionally get to do once you’ve selected the locations to be scanned. You can select 1 (or more) custom file types to be focused on during the scan and you can specify a lower/ upper limit with regards to the file size that will be applied while scanning for duplicates. Our advanced level users can even setup both the lower as well as upper limits to make Clone Files Checker only look for files that fall within that file size range!

I discovered a gigantic amount of duplicates and the whole results area is too cluttered. How do I simplify things?

You will notice the scan results area is divided into various tabs, such as Documents, Music, Archives and so on. The default scan results show all file types detected during the scan. Select any particular tab to see results that only relate to that category. This helps you filter out results and focus only on a limited amount of file types for the moment.

What is the Show Preview checkbox for?

This feature helps you view previews for any duplicate images that have been detected during the scan. Rather than open up each and every image, you can check its preview then and there within the results area.

How do I know a particular duplicate file’s location?

There are 2 ways to this. Firstly, the File Path field shows the location of all duplicate files detected. However, if you want to navigate your way to the exact folder, you can simply right-click the concerning file and select Open File Location, and you will notice the concerned folder open up in the Finder and open up that file’s location.

The scan discovered an astonishing number of duplicates. What do I do now?

Once the scan is over, you will see a summarized message stating the total number of duplicate files detected as well as the hard disk space they are occupying. Click Review & Fix to either manually select the files for the next course-of-action or use the Select Duplicates button to choose a uniform rule. Lastly, click Select Action and choose between permanently deleting the files and moving them to a folder.

I made my choice via the Select Action button and suddenly, a lot of file names shown in the scan results have gone to appear in red. Why is that so?

These are those files which were the subject of the action you just opted for, i.e. Deletion or Moving the files.

I want to move the duplicates to a folder of my own choice. Is this possible?

Yes! You can easily make the changes for the duplicates to be moved to a folder of your liking. Simply press command + , to open up the Preferences window. Click Browse in front of the Folder to move duplicates field, navigate to the folder of your choice. Click Open | Save, and the changes will be applied instantly.

I will go for deleting the files. Will they be moved to the Trash or they will be permanently removed.

The files you select for deletion will be permanently deleted rather than being moved to Trash. So be very clear about which files you are selecting for deletion.

I mistakenly deleted the folder which contains duplicates. Do I need to create a new folder for the next scan?

Clone Files Checker is designed to automatically create a folder at the designated location (if it isn’t there), as soon as you opt for the move duplicates scenario.

What are Filter Settings?

These are the different kinds of file types associated to a specific category. For instance, JPG, JPEG, PNG etc are all related to the Images category. Please exercise extreme caution while editing the contents of any of the fields in this section, or you run the risk of not getting accurate results in a scan.

Does Clone Files Checker also scan the sensitive areas of my Mac during a scan?

Nope it doesn’t. The Advanced tab of the Preferences window shows all the areas which are exempt from all scans unless the user opts to include them in a scan, which is NOT RECOMMENDED!

I made a few changes in the Preferences window, which I’m not sure was the right thing to do. How do I undo them?

That’s not at all a reason to worry. Simply click the Restore Defaults button in the Preferences window, followed by hitting Save. This will ensure any changes you had made are restored to their default values.

Can I save the scan results for future reference?

Yes, our smart minds have made this option a real possibility. Once the scan is over, simply click Export List and choose between exporting the scan results to a CSV or HTML file or viewing them directly in HTML format.

Can I try out Clone Files Checker for free? Are there any limitations involved with regards to its trial usage?

Yes you can try this software for free. However, the trial version only supports performing corrective action on 10 groups of files spread over a single scan/ multiple scans. If you want to go beyond that, you’ll have to join our Pro users by paying a premium.

I get the trial limitation thing, but I’m not too sure what the 10 groups of files means?

All the duplicates detected during the scan are divided into groups by Clone Files Checker. This helps simplify matters as well as help you spot the number of duplicates for any particular file. Please note that the number of duplicate groups is determined by the unique files which relate to the detected duplicates, and not the total number of duplicates that have been detected.

I’m pretty clear about all aspects. How do I register?

The quickest way to register is to navigate to https://www.clonefileschecker.com/register.html in your web browser and follow the process. Alternatively, you can click the REGISTER button in the top-right corner of the screen and select the Buy Now button in the next window. Another indirect method is to click Select Duplicates after running a scan. Clone Files Checker will throw up a prompt and you can click BUY NOW to be directed to the relevant page on the website.

How do I check for updates to Clone Files Checker for Mac?

Hit the command and S keys simultaneously and the software will check for any updates that are available.

I need more help on using Clone Files Checker. Is there any way I can be guided?

Of course! We’d be delighted to help you out. Please click Help | Clone Files Checker Help to submit a particular issue in the Support Form that you’re trying to overcome. One of our dedicated agents will get to your issue in no time and ensure you’re completely clear about your issue by the time the communication draws to a close. Also, you can check out the Video Tutorials for more help.

How can I view the Terms of Service, End User License Agreement (EULA) and most importantly, the Privacy Policy that is in place for Clone Files Checker for Mac?

All such important information is available at relevant sections on our website (https://www.clonefileschecker.com). Please keep visiting our blog at https://www.clonefileschecker.com/blog/ for informative articles on just about everything related to Clone Files Checker for Mac.

The Cloud Scan feature in Clone Files Checker for Mac seems to be totally different compared to its’ Windows version. What’s happening?

It is the era of the cloud, and computing is moving fast to the cloud! So we’ve connected CFC Mac to our state-of-the-art Cloud Duplicate Finder (https://www.cloudduplicatefinder.com/) service.

Does that mean I’ll have to pay a separate license fee for a Cloud Duplicate Finder account?

Nope, not at all. Once you subscribe to a Clone Files Checker membership plan, you’ll simultaneously be subscribed to a corresponding membership plan (in duration) for Cloud Duplicate Finder.

How will the membership renewal process work?

As soon as the user renews their Clone Files Checker for Mac membership, their subscription to Cloud Duplicate Finder will also be renewed instantly for the same duration.

How can I trust Cloud Duplicate Finder with my data?

Cloud Duplicate Finder employs the same industry best practices which are the hallmark of Clone Files Checker and other Sorcim apps. It lays out clear policies at every single stage of the entire process, and will never cheat you in any case whatsoever. For a more detailed rundown, refer to Cloud Duplicate Finder’s Privacy Policy (https://www.cloudduplicatefinder.com/privacy-policy) and Terms of Service (https://www.cloudduplicatefinder.com/tems-of-service).

The cloud service I use isn’t supported by Cloud Duplicate Finder at the moment. What do I do?

We’re very sorry about that. But we’ve just barely launched Cloud Duplicate Finder, and we’re constantly drawing up plans to go bigger and better. Please stay put as we roll out more features with time.

Does that mean I have no other choice and I will have to wait a few months for this particular cloud service to be added to Cloud Duplicate Finder?

Of course not! There is a slightly indirect method that can scan duplicate files for all cloud services under the Sun. Simply sync the cloud service to your Mac, and then use the System Scan feature of Clone Files Checker for Mac. Once all the duplicates have been deleted for good, upload the remaining data to the cloud, and now you have a duplicate free cloud drive!

What if I want to deactivate my Cloud Duplicate Finder account?

The procedure to do so is very straightforward. Simply click the Terminate Account button on the My Account page, and click Yes in the confirmation prompt. We won’t trouble you in any way if you want to part, but we’d definitely be sad to see you go.

What about any cloud account info saved in my Cloud Duplicate Finder account as well as any unsaved scans?

Once you opt to terminate your Cloud Duplicate Finder account, any passwords, scan histories, etc heck every single bit of information created on Cloud Duplicate Finder Servers as a result of your account’s creation will be washed away in an instance.

I found the Cloud Duplicate Finder web service to be exceptionally good at what it does. However, isn’t it possible for me to register as a standalone user without having to register for Clone Files Checker for Mac?

We will strongly suggest you use Clone Files Checker to rid your Mac of duplicate files. However, if you don’t want to go this way, or are a Windows user, you can easily open up the Cloud Duplicate Finder website (https://www.cloudduplicatefinder.com/), register for an account and launch the duplicate cleanup.